At the reception · Hausarztpraxis · Berlin-Wedding
You feel ill and go to your family doctor's practice without an appointment. At the reception, greet, say you need to see the doctor, say what hurts, answer the question about fever, show your health insurance card and ask how long you have to wait.
Frau Petersen · Medizinische Fachangestellte
Calm, kind receptionist at a busy Berlin practice. Speaks slowly to learners, uses Sie, asks short questions and always needs the insurance card.